Heather Staples Lavoie

Chief Strategy Officer


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Heather Lavoie discusses the Internet of Things in healthcare. Heather Lavoie serves as Chief Strategy Officer for the organization.  In this role, she has overall accountability for strategy development and execution, supporting the launch and administration of products and services that sit at the intersection of personalized and population health and help healthcare organizations transform the way they deliver care. In addition to leading Strategy, Heather has accountability for the Sales, Marketing, Legal, Human Resources and Client Relations functions. 

During her nearly 30-year tenure in healthcare, Heather has led start-ups, health plans and provider organizations, as well as initiatives to identify and replicate best practices in healthcare use and delivery. She has directed projects for private and public organizations on transparency, diversification, product delivery, health cost escalation, operations consolidation, data warehousing, data analytics, and financial reporting. Heather co-founded and served as Vice President of Product Development, Delivery and Engineering for Choicelinx Corporation, a CIGNA Health Care subsidiary.  She was responsible for driving product and technology strategy and spearheading the development of employee benefit and wellness designs and supportive actuarial models for national and local payers and Fortune 500 employers such as IBM and Morgan Stanley. During her tenure, she co-authored an actuarial model with Milliman USA used for evaluating custom-design benefit plans.

Heather is a graduate of Notre Dame College and received a Masters of Business Administration from Southern New Hampshire University. She is a sought-after national speaker on healthcare issues.