RPM Reduces Medical Spend and Improves Outcomes for Chronically-Ill Members | Geneia

Health Plans: Remote Patient Monitoring Reduces Medical Spend by 50 Percent and Improves Outcomes for Chronically-Ill Members

June 28, 2017
Lori Herb, Senior Director, Clinical Outreach and Engagement


What a week it’s been.

On Sunday, I flew to Austin to join nearly 2,000 care management colleagues from around the country for the 27th annual Case Management Society of America Conference. Truth be told, the CMSA conference is one of my favorite events of the year. My team and I had the opportunity to hear Mary Naylor, an expert on transitions of care, attend sessions like Catherine Mullahy’s Essential Patient Assessment Tools and Tips, and learn from our peers. We’re also able to benchmark our clinical programs against industry leaders.

CMSA 27th Annual Conference and Expo

On one hand, I am already confident about the caliber of Geneia’s care management programs. 

After all, nearly a year ago we received full, three-year National Committee on Quality Assurance (NCQA) Case Management Accreditation and Patient and Practitioner-Oriented Disease Management Accreditation for our asthma, coronary artery disease, heart failure, chronic obstructive pulmonary disease and diabetes programs. We joined a select group of healthcare organizations whose level of commitment to patient-centered, quality healthcare has been recognized by the nation’s most prestigious accrediting body. Only 32 organizations were accredited for standalone complex case management and 17 had achieved this distinction for standalone disease management services, as of August 2016.

On the other hand, I would like to know that my care management peers hold Geneia’s clinical programs in high esteem – and this year I have even more compelling evidence that they do.

My colleague Kevin Jacoby, case management manager, and I were selected to present Geneia’s successful use of remote patient monitoring to improve health outcomes and costs for chronically-ill patients at this year’s conference. On Tuesday, we shared how we integrate remote patient monitoring into existing care management programs and achieve measurable results, including a 50 percent reduction in per-member-per-month medical spending on care for chronically-ill members. Our care management peers congratulated us on our success in improving outcomes and costs for chronically-ill members. But even more importantly, they wanted to know how we did it.

To read more about how we slow disease progression, reduce hospitalizations and save money, I encourage you to read the remote patient monitoring case study we published today. To download our case study, visit: https://go.pardot.com/l/138791/2017-06-26/235rwv

As I’ve said before, a quadruple win in healthcare is extremely rare, but amazingly gratifying. With remote patient monitoring of the chronically-ill, the patients, their loved ones and caregivers, their physicians and care team, and the health plan all benefit – and do so in a quantifiable way.


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