Survey: Physicians have some positive feelings about EHRs, data and analytics

December 18, 2018
Heather Lavoie, President


More than half of doctors says EHRs and population health analytics tools positive and negative

More than any other recent change to our healthcare system, the electronic health record (EHR) has become the focus of physician disdain.

Five pages of documentation Someecard

With research showing physicians spend two hours on EHR and desk work for every hour they work directly with patients, it is any wonder physicians who participated in our recent satisfaction survey said things like:

  • “Physicians shouldn't be expected to be the source of data entry.”
  • “EHRs have never been about patient care. Ever. They're about billing, coding, insurance needs and epidemiology. Since MDs are reduced to data entry clerks, they burn out.”
  • “As long as EHRs are around, it will be a major factor in physician burnout. That's why we don't have it in our 3 pediatrician group. And we LOVE that we don't. Plus, paper can't be hacked!”
  • “Less time entering all the data. I hate being a ‘data-entry specialist.’”

It may surprise you though that physicians, in fact, have mixed feelings about EHRs, data and analytics. More than half say the introduction of EHRs has had negative and positive impacts. Similarly, 57 percent of doctors say the “introduction of advanced data and analytics tools, population health software and data registries has been a positive and a negative development for practicing physicians.”

Our new research report looks more closely at physician sentiment about the use of EHRs and data and analytics. Among the more interesting findings are:

  • 86 percent agree “the heightened demand for data reporting to support quality metrics and the business-side of healthcare has diminished my joy in practicing medicine.”
  • More than two-thirds (68 percent) say advanced analytics tools are important “when it comes to treating and being compensated for care under value-based care arrangements in today’s U.S. healthcare system.”
  • Physicians with more exposure to data and analytics tools – those who self-identify as current population health users – have a slightly more positive outlook on the benefits; 64 percent of population health users have a positive view of the ability of data and analytics tools to help “efficiently assess patient history and needs” compared to 50 percent of non-users.

Download the report

Join Geneia in Reversing Epidemic Levels of Physician Burnout

Despite increasing awareness of the pervasiveness and costs of physician burnout, the nationwide Physician Misery Index has increased to 3.94 out of 5 since our inaugural physician survey in 2015.

That’s why we’re calling on all health IT companies to involve physicians in the design and implementation of health technology products and to measure physician satisfaction.

All healthcare and health IT companies are invited to join Geneia in monitoring and addressing physician satisfaction and to use the company’s nine-question physician survey.

Learn more about Geneia’s Joy of Medicine initiative.

Joy of Medicine lapel pin

Physicians who wish to take the physician satisfaction survey and compare their answers to the national results are invited to take the survey.

Take the survey

Download Geneia’s report comparing dissatisfaction rates of employed and independent physicians, Employed Physicians More Dissatisfied than Independent Doctors.

Download the report


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