Once again, we expect HIMSS to be a whirlwind of reconnecting with clients, colleagues and industry leaders. I’ll confess I am excited to be back in the vibrant atmosphere of networking, education, innovation and possibility.
We pay a lot of attention to the numbers, such as the 45,000+ attendees from 40 countries who will consume 40,000 cups of coffee - and popcorn too if you come by Geneia’s booth #4075. But for me, I’m most interested in the underlying trends in the healthIT industry that will be on display in Las Vegas.
There are a number of important trends we’re expecting to see this year:
Integration of multiple data sources for a complete patient view
- The industry will move from prioritizing integration of the electronic health record (EHR) with clinical data to a more complete patient record within population health management (PHM) platforms, also known as a comprehensive health record. Having an excellent EHR with clinical integration will become tablestakes rather than a differentiator.
- Multiple EHRs will be integrated alongside patient-reported and social or demographic data. Solutions will need to be vendor-agnostic and interoperable, able to take in information from any EHR or data source regardless of vendor.
- Customers will increasingly expect their PHM platforms to act as data hubs that seamlessly integrate structured and unstructured data, including clinical, financial, administrative, patient-reported, demographic or as healthcare IoT proliferates, extracted from devices such as Geneia’s @HomeSM remote patient monitoring solution.
Deeper payer and provider convergence
- In addition to more data sources and a complete patient view, vendors will continue to emphasize the importance of payer and provider convergence.
- Features such as secure payer-provider communication and a common or shared payer-provider application platform will stand out for their ability to improve provider engagement.
Increased patient engagement tools
- As noted above, a more complete view of members will become the norm for PHM vendors. Given this, patient engagement tools or patient-facing portals will become ‘must-have’ features for buyers.
- While add-on tools can be used for patient engagement, buyers looking for a complete platform increasingly will expect their PHM vendors and fully integrated partners to offer a patient-facing view that allows communication between not only physician and payer, but also between physician, payer and patient/member.
- We will continue to see the rise of wellness and physician search apps for plan members, helping payers, health plans and employers reduce their health costs by guiding member choices. This patient-reported data can then be tied back into a PHM platform.
- CRM vendors such as Salesforce and their partners are the forefront of this patient engagement work.
Enhanced prescription and medication tracking capabilities will become available within PHM platforms
- The ability to track patient drug costs as well as drug adherence is of growing importance to payers, providers and employers. The opioid crisis and rising prescription drug costs weigh heavily on the minds of those using and purchasing PHM solutions.
- Predictive analytics will increasingly be used to look into non-adherence, particularly for those suffering from specific diseases.
At Geneia, we’re inclined to frame these trends within the context of improving the lives of patients and the people who care for them, such as prediabetic patient, Lucy, her physician, Dr. Todd Becker, and her care manager, Judy. After all, we believe in the healing power of personalized, patient-centered care and see our role as providing the technology, training, data and insights needed for hospitals, healthcare providers, health plans and employers to easily collaborate and align around shared values and goals that support patient-centered care and improved health.