Undoubtedly, there is low-hanging fruit in terms of using artificial intelligence (AI) to improve healthcare.
The panelists who joined me for an AI Fireside Chat, Josh Newman, MD, MSHS, chief medical officer, Salesforce; Nassar Nizami, senior vice president and chief information officer, Thomas Jefferson University Hospital; and Bharat Rao, Ph.D., partner and leader data analytics for Healthcare and Life Sciences, KPMG, all agreed that improving the patient experience is one area ripe for improvement
As Dr. Newman shared,
The patient experience and the feelings of the patient haven't gotten as much attention as they deserve. If we're using [AI] for all these other things, we better start using it for healthcare. If the airline and the person delivering my shoes and the person delivering my groceries, if they know me better, then I would hope that the healthcare organization can understand me better too.
He went on to say, "If you start solving simple problems for [patients], you'll get the privilege of solving more complicated problems."
At Geneia, we wholeheartedly agree.
That's why our Geneia Data Intelligence Lab has been able to prioritize and refine models such as Onset of Type 2 Diabetes that yields the propensity to develop type 2 diabetes in the next 12 months and Diabetes Complications, our algorithm that predicts which type 2 diabetics will experience a diabetes-related complication.
To learn more about how Geneia is using AI, download our white paper, Using AI to Drive Lower Healthcare Costs.
Watch the first video in the AI Fireside Chat series, Why AI Adoption Has Lagged in Healthcare below: