The Geneia blog is the most frequently visited page on our website. In 2019, there were 390,000 visitors to the blog, and the most popular reads were:
Blogs about artificial intelligence (AI) were – and continue to be – popular reads. I strongly suspect, as do many, that AI will dominate healthcare and health IT conversations this year. As Molly Gallaher Boddy, Geneia’s strategy planning manager, recently wrote,
“…we predict that 2020 will be the year we see healthcare AI move far beyond chatbots and physician transcription, instead increasingly translating into lower costs, better care, streamlined operations and earlier indications of chronic disease.”
Realizing the promise of healthcare AI certainly is a critical focus of the Geneia Data Intelligence Lab. Expect us to be talking more about the models we’re creating such as the Diabetes Complication Model.
For type 2 diabetics at risk of a complication, this model identifies the likelihood of complications. Health plans, hospitals and other healthcare organizations can then direct the identified patients towards high-value preventive and self-care options. Preliminary results show that a health plan with one million members using this model to predict and intervene with those diabetics determined to be at risk for a diabetes-related complication may potentially realize an annual savings of approximately $1.5 million.
If you’re looking for additional AI blogs, there are two others I recommend:
- A new one we published last week, Interpretability and the Promise of Healthcare AI
- Using AI to drive lower healthcare costs
You also may want to check out the video section of the Geneia.com Resources page. There, you’ll find five videos from the AI Fireside Chat that our chief analytics and technology officer, Fred Rahmanian, hosted with:
- Josh Newman, MD, MSHS, chief medical officer, Salesforce
- Nassar Nizami, senior vice president and chief information officer, Thomas Jefferson University Hospitals
- Bharat Rao, Ph.D., partner and leader data analytics for healthcare and life sciences, KPMG
As one who was fortunate to attend the roundtable, I can attest to the fact it was a thought-provoking and educational conversation about the potential, possibilities and challenges of AI in healthcare. It’s well worth watching.
Social Determinants of Health
Likewise, social determinants of health (SDoH) was a favorite topic of Geneia blog readers in 2019. As I’m certain you know, research suggests social determinants – housing, transportation, loneliness and more – drive more than 80 percent of health outcomes.
As Heather Lavoie, Geneia’s president, wrote,
It’s an exciting time to be working with social determinants. The ability to proactively identify and address the SDoH barriers for populations of patients has never been greater. Technology has enabled healthcare organizations to scale their efforts to engage greater numbers of patients.
I couldn’t agree more.
Patient Engagement and Patient Experience
Improving patient engagement and patient experience has been, and will continue to be, a core focus of healthcare organizations. In the words of Geneia’s strategy planning manager,
“Pleasing consumers—whether they be the member or the patient—will be one of the primary goals of healthcare technology vendors in 2020. Recent consolidation, partnerships and general market activity all support the idea that consumers must have more options when it comes to their care, as well as stronger alliances with their physicians and health plans.”
Two related Geneia blogs I suggest are:
- One written by Geneia’s vice president of marketing, Adrienne Rupp, about the reasons most engagement strategies fail.
- Another authored by our head of product, John Weis, that discusses why healthcare needs a patient relationship management (PRM) focus.
Physician Burnout Solutions
Late last year, we revealed the results of a national survey of physicians. In short, the research found physicians continued to be burned out. Just as importantly, our survey discovered seven solutions – besides improving the EHR – that healthcare organizations can use to help improve physician satisfaction.
I invite you to download our report, Physicians Still Miserable: Seven Solutions to Address Burnout, here. The report contains the complete survey results as well as a deeper dive into the:
- Costs of physician burnout
- Trend toward physician employment
- Professional development interests of physicians.
Clinical Data Integration
One of my personal favorites from last year was a blog written by Geneia’s chief analytics and technology officer about the importance of clinical data integration. As Rahmanian wrote,
integrating clinical and claims data helps healthcare organizations achieve the goals of value-based care by:
- Identifying and close gaps in care
- Identifying and stratifying populations
- Reducing network leakage
- Engaging and improving patient experience
I invite you to read Rahmanian’s full blog here. I too wrote about the importance of clinical data integration in 2019. In my blog, I discussed the topic as one of five best practices for transitioning to value-based care.
Expect clinical data integration to be a frequent Geneia blog topic this year.