Geneia president presents digital front door strategy at Dreamforce 2019 | Geneia

Geneia president presents digital front door strategy at Dreamforce 2019


November 18, 2019


Geneia President presents digital front door strategy at Dreamforce 2019

San Francisco, CAGeneia, a healthcare analytic solutions and services company that is simplifying the evolution to value-based care, announced Heather Lavoie, president, is leading a Dreamforce 2019 session on how to use a digital front door strategy to engage patients, personalize care and improve quality. More than 170,000 people are expected to attend Dreamforce, the annual, four-day event that brings together the entire Salesforce community to learn from each other.

“Patients increasingly expect healthcare organizations to know them and proactively engage with them as their bank and online retailers do,” said Lavoie. “That’s why health plans and provider organizations are deploying a single, digital front door strategy to engage members at every touchpoint of the patient journey, and ultimately improve patient experience, satisfaction, outcomes and costs.”

Lavoie’s session, Personalize Care and Improve Quality Through Digital Front Door Engagement, takes place on November 20 at 10:00 am PST. She also joins leaders at CodeScience, Sparta Systems and Twilio for a panel discussion, AppExchange Insights: ISVs Share Their Experiences & Forecasts for 2020 & Beyond, on November 19 at 1:30 pm PST.

For more information about Dreamforce, November 19-22, click here.

ABOUT GENEIA

Geneia LLC is a healthcare analytic solutions and services company that focuses on improving systems to support personalized, patient-centered care. We help clients improve outcomes, lower costs and restore the Joy of Medicine to physician practice. Our technology, education and training, insights and clinical services simplify the evolution to value-based care and drive alignment and collaboration among healthcare providers, health plans and employers. The company has offices in Harrisburg, PA and Manchester, NH. To learn more, visit Geneia.com (https://www.geneia.com) or connect with us on Twitter, LinkedIn and Facebook.