The digital front door is a strategy that meets patients where they are, digitally engaging them at every touchpoint along the healthcare journey. It means actually meeting patient expectations, coordinating their care, resolving their issues at the first point of contact and using technology and analytics to personalize opportunities for proactive care.
August 12, 2020 | Length: 15min
Geneia President and CEO Heather Lavoie discusses why the digital front door is important to patients, how the strategy benefits health plans, hospitals and physicians, and the results they can expect.
Explore Digital Front Door Blogs
COVID-19: Perfect time to implement a digital front door
Digital front door attends to patient fears about resuming care.
It’s high time hospitals and health systems opened the digital front door
Geneia white paper helps hospitals implement a digital front door.
Geneia Conversations: Digital Front Door
How to get started implementing a digital front door.
Explore Digital Front Door Resources
Geneia’s Lori Logan: Value-Based Care & COVID-19
It’s High Time Hospitals and Health Systems Opened the Digital Front Door
It’s High Time Health Plans Opened the Digital Front Door
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