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Digital Front Door

A personalized approach to meet patient expectations.

The digital front door is a strategy that meets patients where they are, digitally engaging them at every touchpoint along the healthcare journey. It means actually meeting patient expectations, coordinating their care, resolving their issues at the first point of contact and using technology and analytics to personalize opportunities for proactive care.

Featured Resource

Getting Started with the Digital Front Door

August 12, 2020 | Length: 15min
Geneia President and CEO Heather Lavoie discusses why the digital front door is important to patients, how the strategy benefits health plans, hospitals and physicians, and the results they can expect.

Explore Digital Front Door Blogs  View all  >

Digital front door attends to patient fears about resuming care
Digital Front Door
COVID-19: Perfect time to implement a digital front door

Digital front door attends to patient fears about resuming care.

Geneia white paper helps hospitals implement a digital front door.
Digital Front Door
It’s high time hospitals and health systems opened the digital front door

Geneia white paper helps hospitals implement a digital front door.

How to get started implementing a digital front door.
Digital Front Door
Geneia Conversations: Digital Front Door

How to get started implementing a digital front door.

Explore Digital Front Door Resources

Value-Based Care
Geneia’s Lori Logan: Value-Based Care & COVID-19
Hospitals
It’s High Time Hospitals and Health Systems Opened the Digital Front Door
Health Plans
It’s High Time Health Plans Opened the Digital Front Door
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