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Geneia president presents digital front door strategy at Dreamforce 2019

November 18, 2019



San Francisco, CAGeneia, a healthcare analytic solutions and services company that is simplifying the evolution to value-based care, announced Heather Lavoie, president, is leading a Dreamforce 2019 session on how to use a digital front door strategy to engage patients, personalize care and improve quality. More than 170,000 people are expected to attend Dreamforce, the annual, four-day event that brings together the entire Salesforce community to learn from each other.

“Patients increasingly expect healthcare organizations to know them and proactively engage with them as their bank and online retailers do,” said Lavoie. “That’s why health plans and provider organizations are deploying a single, digital front door strategy to engage members at every touchpoint of the patient journey, and ultimately improve patient experience, satisfaction, outcomes and costs.”

Lavoie’s session, Personalize Care and Improve Quality Through Digital Front Door Engagement, takes place on November 20 at 10:00 am PST. She also joins leaders at CodeScience, Sparta Systems and Twilio for a panel discussion, AppExchange Insights: ISVs Share Their Experiences & Forecasts for 2020 & Beyond, on November 19 at 1:30 pm PST.

For more information about Dreamforce, November 19-22, click here.

ABOUT GENEIA
Geneia LLC is a healthcare analytics and services company. We work to improve collaboration between healthcare providers, health plans and employers to better support personalized, patient-centered care. Through advanced technology, education and training, insights and clinical services, we help clients better identify and actively manage high-risk populations, improve quality measurement and outcomes, and strengthen revenue. Rooted in deep clinical experience and leading-edge data science, our client-centric, phased approach to population health simplifies the transition to risk and value-based care. Our offices are located in Harrisburg, PA and Manchester, NH. To learn more, visit Geneia.com (https://www.geneia.com) or connect with us on Facebook, Twitter and LinkedIn.